Building the foundations of Growth

  
We understand that implementing a CRM system is just the beginning of a successful customer relationship journey. That's why we are here to provide end-to-end support, from the initial phase to ongoing operations, ensuring seamless user adoption, efficient tools management, and optimized portal performance.
 

Whether you are in the early stages of implementation or seeking to enhance the performance of your existing CRM, our experienced professionals are equipped with the knowledge and expertise to assist you every step of the way.

What's in the package?

 

From the initial setup and configuration to identify potential bottlenecks and optimize process efficiency, we will work closely with you to tailor the CRM to your unique business requirements. We understand that user adoption is crucial, so we will empower your team with the necessary skills and knowledge to ensuring the long-term success of your CRM investment.

 

Portal administration

Monitoring and tracking of operational and security failures, user management, recovery and import of new data, property edit/creation.

Specialized support

Handling of operational and/or technical issues with specific solutions that fit to your portal needs. Average response time < 1 day.

Tools adoption

Activity monitoring and analysis of underperforming tools. Customized training sessions, testing and onboarding of new tools.

Operational assistance

Help your team with day-to-day needs. From creating new Filters and Views to preparing and publishing blog posts.

Optimization

Improvements in Pipelines, Reports, Sequences and Workflows based on the activity carried out by the platform users and their respective objectives.

Process automation

Prospecting and follow-up sequences, configuration of workflows that speed up the closing of new deals and provide a better  customer experience.

 

We've got you covered

 

With three levels of Performance that will be there for you during every step of your adoption journey and beyond.

 

 N01 

Adopt

Post-implementation assistance to speed up and ensure successful onboarding of the Basic Tools.

Starts at

USD 445/mo

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Portal administration
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Specialized support
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Tools adoption
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Operational assistance
Learn more

 N02 

Optimize

Improve the use of productivity tools by monitoring (activity) and training users and recalibrating settings.

Starts at

USD 632/mo

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Portal administration
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Specialized support
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Tools adoption
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Operational assistance
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Optimization
Learn more

 N03 

High-Perform

Take full advantage of the capacity of your HubSpot platform with automation, custom reports and other advanced tools.

Starts at

USD 935/mo

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Portal administration
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Specialized support
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Tools adoption
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Operational assistance
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Optimization
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Process automation
Learn more

 

What our Customers are saying

 

Claudia González

Sales Manager

(Sp) Since the beginning of 2017, we've been working with the Binomial team. Since then, they've helped us reorganize our sales process, streamlining communications, and using automation to track sales opportunities.

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Hernán Vázquez

IT Manager

Binomial, the company that gives us local support for the (HubSpot) tool, has been very helpful in training users in the different modules and as support for operational queries.

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Gabriela Gonzalo

Head of Marketing

(Sp) Excellent service and support! My experience as a customer has been and continues to be outstanding. Binomial has not only provided us with comprehensive support in implementing HubSpot but also works with us day-to-day on our inbound marketing campaigns.

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Joselo García

Sales Manager

(Sp) Great experience, fulfilling everything requested on time and in the proper manner.

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Gustavo Mancebo

General Manager, NPO

(Sp) They managed to develop a work plan that suited our needs, with a very professional approach to planning. The training sessions were excellent, and they were able to grasp our company's team profile to provide appropriate support.

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Matías de Medina

Architect, Head of Purchasing

(Sp) Excellent professionalism, commitment, and dedication to meet the goals set by the company. They managed to make the CRM implementation progressive, enjoyable, and in line with the needs.

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Frequently Asked Questions

 

Answers to your questions

 

How many Support inquiries can be made per month? arrow-icon
The number of support tickets available per month depends on the level of service (N01-03) purchased, but starts at 4/mo. Additional tickets can be requested and will be billed separately.
How do you monitor the user activity in HubSpot? arrow-icon
We monitor and analyze the level of activity of each user and its evolution every month (MoM) through external software connected to your HubSpot portal. This allows us to implement training strategies tailored to their specific needs, and even provide 1:1 sessions if needed.
What does HubSpot operational assistance include? arrow-icon
Activities depend on the level of service purchased and access to the paid tools of your HubSpot portal, but include (create/edit):
  • Dashboards and reports
  • Pipeline
  • Templates and Snippets
  • Documents database
  • Lists, Forms, Landing Pages and Marketing Emails

Want to turbocharge your CRM?

 

If you're looking for extra help with managing your portal, adopting new tools, or making improvements, simply fill out the form. Rest assured, our team is here to lend a hand!